Posted On April 22, 2016
The City of Waterloo Sanitation Department will implement One-Side Garbage Collection effective May 1, 2016. This pilot program currently will only affect those customers living on dead-end streets. All customers affected have been notified by letter explaining this change. The intent is not to inconvenience customers, but rather to improve efficiency and reduce the required number of passes down each of these streets. This improves safety for all citizens on these streets and reduces both maintenance and fuel expenses.
It is our hope that residents/neighbors and their associations might work together to assist those who may have difficulties in making these changes.
This pilot program is scheduled to run May 1, 2016 through October 30, 2016, at which time its effectiveness will be measured. Public comments are always welcome and encouraged. Please contact the Sanitation Department at 291-4455.
Posted On April 22, 2016
The City of Waterloo Sanitation Department is facilitating Operation Spring Clean 2016, a volunteer group of concerned citizens interested in litter control within the City of Waterloo.
We are soliciting groups, individuals, organizations and neighborhood associations interested in improving the overall look of our City by reducing and eliminating litter within the City. All are encouraged to participate.
The Sanitation Department will provide litter bags, safety vests and coordinated pickup of all items collected.
Please contact the Sanitation Department, located at the City of Waterloo Public Works Facility, 625 Glenwood Street, 291-4455 for complete details and to schedule a date for your group.
Posted On December 17, 2015
The Waterloo Building Inspection Department offers Residential Contractor Exams for those who want to become a licensed contractor with the City of Waterloo.
Available Exam Dates for 2016 are as follows:
YOU MUST SIGN UP FOR THE EXAM ONE (1) WEEK PRIOR TO THE EXAM DATE AND SUBMIT THE $50 EXAM FEE WITH YOUR APPLICATION.
Residential Contractor Exam Resources
Procedure for Licensed Residential Contractor (pdf) | Residential Testing Requirements and Application (pdf)
Posted On December 16, 2015
Check out 2016's yardwaste & recycle schedule
Posted On December 2, 2015
The Health Department needs your help. Please take a short survey to help identify priority health needs in our community
Take Survey »
Posted On October 21, 2015
Rental unit registrations for the license period of January 1 to December 31, 2016 are due by November 1, 2015. The fee for registration is $25.00 per rental unit. The fee will double to $50.00 per rental unit on January 1, 2016 for failure to timely register. To make the process more convenient for you, we have new methods for registering and paying online by check, cash, or credit card. Please see the links below for more information on how to register and pay online. Paper forms can be picked up at the City Clerk’s office on the first floor of City Hall or on the forms page of the website.
Click here to view the rental registration letter.
Click here to view instructions for registering and paying online.
Click here to access the online registration and payment website.
Posted On July 6, 2015
The City of Waterloo is committed to providing safe, cost-effective wastewater service to commercial and residential customers within our city. We are equally dedicated to operating our wastewater system in an environmentally responsible manner. On November 24, 2014 the City of Waterloo adopted an ordinance to regulate Fats, Oils and Greases discharged by Food Service Establishments (FSE) as a result of EPA mandates. The purpose of this ordinance is to aid in the prevention of sanitary sewer blockages and obstructions from contribution and accumulation of fat, oil and grease (FOG) into the publicly owned treatment works. Such discharges from commercial kitchens, restaurants, food processing facilities and all other establishments where FOG are discharged can contribute to line blockages and/or spills.
The City of Waterloo is now developing a FOG program designed to educate these establishments in Best Management Practices (BMP) to include requirements for procedures and practices that reduce the discharge of FOG from establishments into the sanitary sewer system. This program will include inspections of establishments, to include their grease traps or interceptors, as well as maintenance logs for these devices.
Please contact the Waste Management Services Department at 291-4553 with questions. The City of Waterloo appreciates your cooperation in making our city safe for the public and our environment.
Ordinance 5256 (pdf)
Contact Information (pdf)
Maintenance Log (pdf)
Understanding grease removal and the 25% rule (pdf)
Frequently Asked Questions (pdf)
Best Management Practices (pdf)
Best Management Practices Poster (pdf)
Food Service Establishment Inspection Sheet (pdf)
Posted On January 29, 2015
SANITATION DEPT. HAS MOVED
The City of Waterloo has moved its Sanitation Department administrative operations from the Waste Management Services offices on Easton Avenue to the Public Works facility located at 625 Glenwood Street.
Customers with any questions regarding garbage collection, recycling, yard waste or the scheduling of bulk item pick-ups should contact the Sanitation Department at 291-4455 or visit the Public Works facility.
All Sanitation Department functions previously coordinated at Waste Management Services are now being administered from the Glenwood Street location. Hours of operation at Public Works are 7:00 a.m. to 5:00 p.m. Monday through Friday (except holidays).
Posted On July 15, 2014
Landlord Rental Information
Posted On May 29, 2014
The City is serious about getting rid of graffiti. Please report graffiti as soon as you see it. The sooner we are able to respond and remove graffiti, the more our community will send a message that we will not tolerate graffiti in our City.
Graffiti complaint number 319-291-3820.