Residents Academy

The City of Waterloo, prior to Covid, offered residents the opportunity to learn about city government by participating in an eight week course called Waterloo Works! Residents Academy was an informative, interactive program designed to give Waterloo residents an up-close look at how their City government works. The Residents Academy was free to those who live or work in Waterloo.

The program is designed to cultivate understanding and enhance the relationship between city government and its residents. Participants will gain knowledge and insight through discussions, demonstrations and site visits. In addition, the academy gives city staff the opportunity to receive community feedback.

 Below is what the schedule was in 2019.


( subject to change)

 WEEK 1 April 4, 2019       


Mayor, City Clerk, Legal, HR, Planning ,Building, Inspection, Engineering, Finance

Meet at City Hall, 2nd Floor Mollenhoff Conference Room


WEEK 2 April 11, 2019 

   Airport  & Water Works

 Meet at the Waterloo Regional Airport


WEEK 3 April 18, 2019

Art & Culture

Library & Waterloo Center for the Arts

Meet at the Library


WEEK 4 April 25, 2019

Community Development -  Human Rights – Housing – Code – Neighborhood Services

Meet at the Carnegie Library Annex 626 Mulberry St.


WEEK 5 May 2, 2019

Public Safety – Fire & PD

Meet at Fire Station #1 (Headquarters), 425 E 3RD ST


 WEEK 6  May 9, 2019

Waste Management Services

   Meet at 3505 Easton Ave.


WEEK 7 May 16, 2019
Leisure Services

 Meet at the Cedar Valley SportsPlex, 300 Jefferson St.


 WEEK 8  May 23, 2019

Public Works

   Streets, Traffic, Sanitation, Garage, Animal Control

Meet at Public Works 625 Glenwood Street 

Participants must be at least 16 years of age and be a resident of the City of Waterloo. The academy is not intended for children. Class size is limited to 30 individuals.