City of Waterloo Announces Closure of Public Facilities

In a Facebook Live message this morning Mayor Hart announced that the City is working to minimize exposure to the public and City employees in order to continue to provide essential services to our community. 

As of noon today, the following City facilities will be closed to the public until further notice in order to slow the spread of the coronavirus:

Cedar Valley Sportsplex, Waterloo Center for the Arts, Waterloo Public Library,   and Young Arena. The Grout Museum District has also closed to the public.

Other City offices will continue to provide essential services with limited access to City Hall and the Carnegie Building, Leisure Services, Public Works  and Waste Management Service facilities.

“We discourage the public from coming to these public buildings to do business,” says Mayor Hart.

Many permits, licenses, payments, service requests can be handled on-line, over the phone, or by email or traditional mail.

Find phone numbers, addresses and email addresses under the DEPARTMENTS tab on the City Website.

Use the REPORT A PROBLEM link on the home page of the city website to report an issue or request service from Code Enforcement, Animal Control, Streets Department, Sanitation, Traffic, Human Rights.

The deadline for Pet Licensing will be extended to May 1, 2020.  A form will be available on line and can be mailed with payment to the City Clerks office.

Sanitation also requests the requests for bulk item pickup be done by mail.

Waterloo Police Department encourages the public to utilize online reporting and will expanding to include a broader range of offenses.   Online reporting can be utilized for all calls that are not considered in-progress.   Use the button on the right side of the webpage, Submit a Police Report.   It can be found at   The reports are taken electronically over the internet and you will be contacted by phone if any follow up is required. You can also call 319-291-4340 for assistance.

The public is encouraged to follow the City of Waterloo City Hall on Facebook for announcement and our COVID-19 HUB site for the latest developments.

“As we work in coordination with the efforts of national, state and local public health officials, with other area organizations and businesses, and with the help of our residents, we are working to meet these challenges and minimize the health risks posed by the COVID 19 virus and limit its spread,” continues Hart. “We look forward to reopening our doors and again serving you face-to-face as soon as we are advised that it is safe and in your best interest and our employees to do so.”